There are more items in this folder on the serverĬlick here to view more on Microsoft Exchange Additionally, older items may seem to be missing, and you might receive the following message and hyperlink at the bottom of the list of items: In this scenario, the email folders for these mailboxes may show item counts that are lower than expected. Your Exchange email account is configured to use Cached Exchange Mode. If you're running Outlook 2013, the account must be your primary account. This might be an additional, shared, or automapped mailbox, or public folders.įor more information about this issue in Outlook 2019, Outlook 2016, or Outlook for Office 365 related to shared mailboxes or public folders, see the following article in the Microsoft database:ģ140747 Only a subset of items is synchronized in shared mailboxes or public folders in Outlook 2016 If you're running Outlook LTSC 2021, Outlook 2019, Outlook 2016, or Outlook for Office 365, this account might be your primary mailbox or another mailbox to which you have delegate access or another permission. You're connected to an Exchange Server mailbox. You're using Microsoft Outlook LTSC 2021, Outlook 2019, Outlook 2016, Outlook 2013 or Outlook for Office 365.
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